Skip to main content

Sign in

HeidiPay
Shoppers
Payment

Articles in this section

How can I change my card?
Why was my order declined by HeidiPay?
Why is the amount that appears on my statement higher than my first payment?
What does “held on card” mean?
What is the difference between an authorised and charged amount?
How do I track my payments?
Where do I see my order details?
Which payment methods are supported by HeidiPay?
What if my credit card got lost or stolen?
What happens if my card expires in the middle of my payment plan?

See more

Where do I see my order details?

26 January 2023 14:18

In the “Orders” section in your HeidiPay portal you'll see all your orders. Click on a specific order for full details.

Related articles

Where can I manage my orders, including initiating a refund or a dispute?
How can I monitor my transactions with HeidiPay?
How do I track my payments?

HeidiPay

Deutsch Français Italiano