Security & Fraud
Account & Support
Returns & Refunds
Order & Delivery
- How can I change my card?
- Why was my order declined by HeidiPay?
- Why is the amount that appears on my statement higher than my first payment?
- What does “held on card” mean?
- What is the difference between an authorised and charged amount?
- How do I track my payments?
- How can I sign up?
- How old do I need to be to use HeidiPay?
- Which payment methods are supported by HeidiPay?
- Where can I shop with HeidiPay?
- How does HeidiPay work?
- What is HeidiPay?