Merchants

Refunds

• How do refunds work?

Plans management, Merchant portal & Support

• How can I monitor my transactions with HeidiPay?
• What if I forgot my password?
• How do I receive my login credentials for the merchant portal?
• Where can I manage my orders, including initiating a refund or a dispute?

Selling with HeidiPay

• Can I choose between different payment plan options?
• How does HeidiPay work?
• How are applicants selected?
• How can I start selling with HeidiPay?
• When and how do I get paid for my sales?
• Which payment methods are supported by HeidiPay?

Getting Started

• How can I sign up?
• How can I start selling with HeidiPay?
• How does HeidiPay work?
• What is HeidiPay?